Frequently Asked Questions

  • WHAT IS FOREX?
    • FOREX, FX, or Foreign Exchange, is the exchange of one country's currency for another. The term “FOREX” is short for Foreign Exchange. FOREX enables investors to trade one currency against another or to invest in a range of commodity instruments.
  • WHO IS SKY Forex?
    • SKY Forex was founded by a group of professionals in the financial industry with a clear vision of creating a regulated online trading brokerage that would provide investment services to all types of traders and institutions, globally. The company's technological infrastructure was built with a deep understanding of trader’s ongoing needs. Combined with strong connections within the banking system and with liquidity providers, SKYFOREX Trade offers one of the best trading experiences in the market today.
  • WHICH TRADING PLATFORMS DO WE OFFER?
    • SKYFOREX Trade offers several platform options through the popular MetaTrader4, including Desktop, Web & Mobile.
  • HOW DO I GET STARTED?
    • Registration for a trading account with SKYFOREX Trade is quick and easy, simply enter your personal details and we'll instantly approve you for a demo account.
  • CAN I PRACTICE BEFORE I TRADE WITH REAL MONEY?
    • Yes, by opening a demo account, we will credit you with $100,000 in virtual money to begin practicing your trading strategies.
  • DO YOU PROVIDE FOREX TRAINING?
    • Our Client Support team provides valuable training and support in the best use of our trading platforms. However, as a regulated forex Broker we are unable to give trading strategy guidelines.
  • WHERE DO I UPDATE MY PERSONAL ACCOUNT INFORMATION?
    • Once logged into SKYFOREX Trade, you can update your personal details easily and quickly by clicking on 'Personal Details' in the menu.
  • HOW DO I MAKE A DEPOSIT?
    • Clients are able to deposit funds directly through the SKYFOREX Trade console or via telephone with their Client Account Manager.
  • HOW DO I RETRIEVE MY FORGOTTEN PASSWORD?
    • Click the “Forgot Password?” link and follow the quick steps provided.
  • DO I HAVE ACCESS TO SUPPORT?
    • Yes, we provide personal technical support to all our clients throughout the trading session and week. Outside trading hours, clients will receive email support.
  • WHAT STATISTICS ARE AVAILABLE?
    • Full trading statistics are Available from within the trading platform and in the reports area of SKYFOREX Trade.
  • HOW DO I CLOSE MY SKY Forex ACCOUNT?
    • Please contact your support representative or support@skyforex.co in order to close your account with us.